Course Objective

To equip participants with skills to identify, assess, and mitigate operational risks, ensuring compliance,
enhancing efficiency, reducing losses, and safeguarding the bank’s operations and reputation
Course Content
• Overview of Operational Risk
• People risks
• Process exposures
• System risks
• External events
• Business continuity and Disaster recovery
• Operational controls
Duration

3 days

Target Audience

Branch operations managers and supervisors